Allianz Care

Direct billing. Present your Allianz Care insurance card at any in-network provider. The clinic or hospital bills Allianz Care directly — you pay only your applicable co-pay (20%–0% outpatient) at the point of care. No paperwork required.

Reimbursement claims. For out-of-network or emergency treatment, collect itemised invoices and medical reports, then submit via allianzcare.com or call 800-255426. Standard reimbursement decisions are issued within 15–30 working days. Pre-authorisation is required for planned inpatient admissions, surgeries, and high-cost diagnostics — contact Allianz Care at least 48 hours in advance.