Ibn Nafees Medical Center Pharmacy L.L.C.

Overall sentiment

Patient feedback for Ibn Nafees Medical Center Pharmacy L.L.C. presents a mixed reception, with significant concerns raised about service speed and staff interaction. Many reviewers describe prolonged wait times, with one individual noting the pharmacy's limited seating and the resulting need for customers to stand for extended periods. Communication issues are also a recurring theme; some patients report being left uninformed about the duration of their wait, particularly at internal medicine reception on the fourth floor. This lack of clear communication, coupled with instances of perceived prioritization of new arrivals over those who have been waiting, has led to frustration. A few reviewers experienced rudeness from reception staff, who reportedly stated it was not their job to inform patients about long waits. Conversely, a positive experience was highlighted by one patient who found the staff, specifically mentioning Shiela Uy, to be quick, accurate, and welcoming, leading to a highly recommended visit. The disparity in experiences suggests inconsistencies in service delivery that impact patient satisfaction.

What stood out

• Wait times are long(3 mentions)
• Staff communication lacking(3 mentions)
• Perceived unfair prioritization(2 mentions)
• Staff rudeness reported
• Positive staff interaction
• Limited seating space
• Difficulty with phone calls

Recent patient voices