...this is very poor service.
maivilyn c. · 9 years ago
Grand Optics
Eye Care & Ophthalmology
2.8/5 ★(5 reviews)
Photos
3 photos · via Google
Photos by Grand Optics, Nikhil Joseph, Mohammed Hussain via Google Maps
According to the UAE Open Healthcare Directory, Grand Optics is a eye care & ophthalmology in Fujairah, UAE. Services: Optometry. Insurance accepted. Google rating: 2.8/5 from 5 reviews. Contact: +971 2 681 4988. Data sourced from official government registers. Last verified: 11 April 2026.
About Grand Optics
Grand Optics is an optical centre in Al Hlaifat, Fujairah. The facility is rated 5 out of 5 from 239 reviews. The facility specialises in Optometry, delivered by qualified clinicians dedicated to evidence-based, patient-centred care and strong clinical outcomes. The team serves patients in both English and Arabic, reflecting the multicultural character of Fujairah. MOHAP-licensed, the facility adheres to the national healthcare standards governing providers across the UAE. Reach the team on +971 9 223 6222 to schedule a visit or ask about available services.
Grand Optics is a eye care & ophthalmology located in Fujairah, United Arab Emirates. The facility offers services in Optometry. It holds a 2.8-star rating on Google based on 5 patient reviews. Accepted insurance providers include Daman, Thiqa, MetLife, GIG Gulf, and others. Staff speak English, Arabic. For appointments, call +971 2 681 4988.
Source: Official UAE health authority register. Last verified: 11 April 2026.
Accessibility
Wheelchair-accessible entrance Wheelchair-accessible parking
Services
Grand Optics provides these services in Fujairah:
Optometry
Browse all Eye Care & Ophthalmology in Fujairah Operating Hours
Open now- Monday: 10:00 AM – 10:00 PM
- Tuesday: 10:00 AM – 10:00 PM
- Wednesday: 10:00 AM – 10:30 PM
- Thursday: 10:00 AM – 11:00 PM
- Friday: 10:00 AM – 11:00 PM
- Saturday: 10:00 AM – 10:00 PM
- Sunday: 10:00 AM – 10:00 PM
Accepted Insurance
Grand Optics accepts these insurance plans:
What patients say
2.8(5 reviews)
Overall sentiment
Patient feedback for Grand Optics presents a mixed experience, with some individuals finding value while others encounter significant service issues. A recurring theme involves communication breakdowns and delays, particularly concerning repairs and follow-up. One reviewer detailed a three-month wait for glasses repair, involving repeated calls and a lack of clear updates, which they described as very poor service. This suggests a need for improved internal processes and customer communication regarding service timelines. Conversely, positive comments highlight the availability of specific products, such as branded sunglasses, with one customer mentioning a substantial discount on Ray-Ban sunglasses. The overall rating reflects these disparities, indicating that while the store may offer good deals on certain items, the operational aspects, especially customer service and repair handling, require attention to meet patient expectations consistently. The limited number of reviews means these observations are based on a small sample, but they point to distinct areas for potential improvement.
What stood out
- Repair delays
- Poor communication
- Good deals on sunglasses
- Product availability
- Discount offers
- Unexplained delays
Recent patient voices
Good store for sunglasses.
Darko · 9 years ago
Delay without reason or apology
O A · 5 years ago
Themes and patient voices synthesized from 5 Google reviews, last synced 11 Apr 2026. Read original reviews on Google Maps →
Languages Spoken
Staff at Grand Optics speak: English, Arabic.
Location
City Center Fujairah - Al Hlaifat - Fujairah - United Arab Emirates
Last verified: 11 April 2026 · Data from official UAE health authority register
Grand Optics — FAQ
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Contact
+971 2 681 4988
City Center Fujairah - Al Hlaifat - Fujairah - United Arab Emirates