American Upright Mri

Overall sentiment

Patients frequently highlight the professionalism and kindness of the staff at American Upright MRI. Many reviewers specifically mention individuals like Siji, Soniya, and Sumiya for their helpfulness and efficiency, particularly with insurance coordination and registration. Dr. Mahmood and Dr. Tamer also receive praise for their patient communication, with Dr. Tamer noted for taking time to explain scan details and calm anxious patients. The clinic's efficiency is a recurring theme, with several patients reporting minimal waiting times and quick registration processes. The availability of in-room entertainment, such as watching TV during MRI sessions, is a unique positive aspect mentioned by one reviewer who previously had difficulty with scans. However, one patient reported a very negative experience, describing unprofessional and unfriendly technician attitudes, a lack of patience, and a stressful process. This contrasts sharply with the generally positive feedback, suggesting potential inconsistencies in patient experience. The clinic's facilities are described as new by at least one reviewer.

What stood out

• Staff helpfulness and kindness(5 mentions)
• Efficient registration and short waits(3 mentions)
• Doctor's clear explanations(2 mentions)
• Insurance coordination assistance
• In-room entertainment during scans
• Negative technician attitude

Recent patient voices