...they are so kind and helpful
Ouiss H. · a month ago
Al Borj Laboratory
Radiology & ImagingDeira
4.3/5 ★(130 reviews)
Photos
10 photos · via Google
Photos by Thamya Awni, muhamed hussen, Amer Bayazid via Google Maps
According to the UAE Open Healthcare Directory, Al Borj Laboratory is a radiology & imaging in Deira, Dubai, UAE. Insurance accepted. Google rating: 4.3/5 from 130 reviews. Contact: +971 800 252674. Data sourced from official government registers. Last verified: 11 April 2026.
About Al Borj Laboratory
Al Borj Laboratory is a multi-specialty diagnostic centre in Centurion 21 on 45A Street in Al Murqabat, Deira, Dubai, licensed by the DHA. It provides a range of laboratory tests and diagnostic investigations, serving patients referred by clinics across Deira and central Dubai as well as walk-in patients seeking routine blood work. The lab closes at 10 pm, allowing access after working hours. Patients rate it 4.9 stars from 237 reviews on Google. Staff communicate in English and Arabic. Call +971 50 979 6922 or visit onelifeuae.com.
Al Borj Laboratory is a radiology & imaging located in Deira, Dubai, United Arab Emirates. It holds a 4.3-star rating on Google based on 130 patient reviews. Accepted insurance providers include Thiqa, AXA, Cigna, MetLife, and others. Staff speak English, Arabic. For appointments, call +971 800 252674.
Source: Official UAE health authority register. Last verified: 11 April 2026.
Accessibility
Wheelchair-accessible entrance Wheelchair-accessible parking Wheelchair-accessible restroom
Operating Hours
Open now- Monday: 8:30 AM – 10:00 PM
- Tuesday: 8:30 AM – 10:00 PM
- Wednesday: 8:30 AM – 10:00 PM
- Thursday: 8:30 AM – 10:00 PM
- Friday: 2:00 – 9:30 PM
- Saturday: 8:30 AM – 10:00 PM
- Sunday: 8:30 AM – 10:00 PM
Accepted Insurance
Al Borj Laboratory accepts these insurance plans:
ThiqaAXACignaMetLifeAllianz CareBupa GlobalAetna InternationalMSH InternationalNow Health InternationalGIG GulfDubai Insurance CompanyOman InsuranceOrient InsuranceSukoonEmirates Insurance CompanyArabia InsuranceAl Dhafra InsuranceFidelity United InsuranceHayah InsuranceDubai National InsuranceAl Ain Ahlia InsuranceTakaful EmaratWatania (ADNTC)Salama Islamic InsuranceNAS (NextCare)MedNetGlobeMedNeuronIRIS Health
What patients say
4.3(130 reviews)
Overall sentiment
Al Borj Laboratory receives a generally positive reception from patients, with many highlighting the kindness and professionalism of their staff. Several reviewers specifically mention the helpfulness of receptionists, citing instances where staff went out of their way to explain procedures and provide clear pricing. The speed of service and accuracy of results are frequently praised, contributing to a pleasant patient experience. For those with anxieties, such as fear of needles, specific staff members are noted for their reassuring demeanor, making the process feel safe. The pricing is also described as reasonable by multiple individuals. However, a significant negative experience was reported regarding customer service and communication. One reviewer found the staff unprofessional and unhelpful when inquiring about blood tests, with unanswered questions and a lack of follow-up calls. This particular feedback points to a need for consistent, clear, and respectful communication across all patient interactions to build and maintain confidence in the laboratory's services.
What stood out
- Staff kindness and helpfulness(5 mentions)
- Speed of service(2 mentions)
- Accuracy of results
- Reassuring staff for anxious patients
- Reasonable pricing(2 mentions)
- Unprofessional communication
- Receptionist assistance(2 mentions)
Recent patient voices
...made her feel safe. She was very kind and reassuring
Hamdy H. · 3 months ago
Very disappointing customer service.
nes · 2 months ago
Excellent service, professional team, reasonable prices
Thamya A. · a year ago
...kindness of receptionist Aya who explained everything
Samah E. · 2 months ago
Themes and patient voices synthesized from 130 Google reviews, last synced 11 Apr 2026. Read original reviews on Google Maps →
Languages Spoken
Staff at Al Borj Laboratory speak: English, Arabic.
Location
Centruy 21, 45a Street 13, AL MURQABAT, Dubai
Last verified: 11 April 2026 · Data from official UAE health authority register
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