Smile Design Clinic

Overall sentiment

Patients visiting Smile Design Clinic frequently highlight the cleanliness of the facilities, with several reviewers describing it as exceptionally hygienic. The skill and gentle approach of practitioners, particularly Dr. Noor, are often praised, with patients noting clear explanations and comfortable experiences. The front desk staff, including Israa and Esraa, receive positive mentions for their welcoming and professional demeanor, making patients feel at ease. However, a significant negative experience was reported by one reviewer regarding age verification for a procedure, leading to a lengthy wait followed by an abrupt dismissal, which was perceived as unprofessional and rude. Another patient expressed frustration with payment issues, specifically an unexpected 5% fee when using a Tabby card, which they found to be unsubstantiated and unprofessional. While many experiences are positive, these instances point to potential inconsistencies in patient communication and administrative processes that warrant attention.

What stood out

• Clinic cleanliness(3 mentions)
• Practitioner skill(2 mentions)
• Staff friendliness(3 mentions)
• Clear communication
• Payment issues
• Age verification problems
• Procedure results
• Patient comfort(2 mentions)

Recent patient voices